YUSUF, B.; ARIF, M. R.; RUKAIYAH, S. The Influence of Service Quality and Digital Service Innovation of PLN Mobile on Customer Satisfaction of PT PLN (Persero) Customer Service Implementation Unit (UP3) Mamuju. Jurnal Online Manajemen ELPEI, [S. l.], v. 5, n. 2, p. 1680–1689, 2025. DOI: 10.58191/jomel.v5i2.455. Disponível em: https://stim-lpi.ac.id/jurnal/index.php/Jomel/article/view/455. Acesso em: 21 sep. 2026.